FAQs
Answers you need to questions you have
When you're looking for information, you want to find it as quickly as possible. This is a great place to start. Browse these questions we receive most frequently to find your answers. If you don't see yours, please feel free to contact us for more help.
Frequently Asked Questions
To open your Sole Proprietorship account, you will need the following:
Personal Identification
Government-issued, unexpired photo identification is required for all Control Persons and Authorized Signers. Acceptable forms of ID include:
- Connecticut Driver's License
- Driver's License issued by any other state
- Connecticut Identification Card (issued by the Connecticut Department of Motor Vehicles)
- U.S. Passport
- Permanent Resident Card
Employer Identification Number (EIN)
- TIN/EIN Letter from the IRS
- A Social Security Number (SSN) may be used in lieu of an EIN
- Trade Name Certificate
Additional Information
Additional non-documentary verification may be required under the Customer Identification Program (CIP), such as a utility bill for address verification.
Additional documents may be required to help us understand the nature of your business and the purpose of the business member relationship.
To discuss these requirements in more detail or if you have any questions, please contact us directly at 203-377-2252 or visit your local branch.
To open your LLC account, you will need the following:
Personal Identification
Government-issued, unexpired photo identification is required for all Control Persons, Beneficial Owners, and Authorized Signers. Acceptable forms of ID include:
- Connecticut Driver's License
- Driver's License issued by any other state
- Connecticut Identification Card (issued by the Connecticut Department of Motor Vehicles)
- U.S. Passport
- Permanent Resident Card
Employer Identification Number (EIN)
- TIN/EIN Letter from the IRS
- Single-member LLCs may use a Social Security Number (SSN) in lieu of an EIN
- Certificate of Organization
- Trade Name Certificate, if operating under a DBA
Additional non-documentary verification may be required under the Customer Identification Program (CIP), such as a utility bill for address verification.
Additional documents may be required to help us understand the nature of your business and the purpose of the business member relationship. These may include, but are not limited to:
- Certification of Legal Existence (from the Secretary of State)
- Operating Agreement
- Business License
- Financial Statements
- Sales & Use Tax Permit
- Zoning Permit for a home-based business
- City Business License
- Occupational License
- Resale Certificate
To discuss these requirements in more detail or if you have any questions, please contact us directly at 203-377-2252 or visit your local branch.
To open your Partnership account, you will need the following:
Personal Identification
Government-issued, unexpired photo identification is required for all Control Persons, Beneficial Owners, and Authorized Signers. Acceptable forms of ID include:
- Connecticut Driver's License
- Driver's License issued by any other state
- Connecticut Identification Card (issued by the Connecticut Department of Motor Vehicles)
- U.S. Passport
- Permanent Resident Card
Employer Identification Number (EIN)
- TIN/EIN Letter from the IRS
General Partnership
- Partnership Agreement
- Trade Name Certificate (required)
- Certificate of Limited Partnership
- Trade Name Certificate, if operating under a DBA
- Certification Regarding Beneficial Owners of Legal Entity Members (General Partnership)
- Certification Regarding Beneficial Owners of Legal Entities (LP and LLP)
Additional non-documentary verification may be required under the Customer Identification Program (CIP), such as a utility bill for address verification.
Additional documents may be required to help us understand the nature of your business and the purpose of the business member relationship. These may include, but are not limited to:
- Certification of Legal Existence (from the Secretary of State)
- Operating Agreement
- Business License
- Financial Statements
- Sales & Use Tax Permit
- Zoning Permit for a home-based business
- City Business License
- Occupational License
- Resale Certificate
To discuss these requirements in more detail or if you have any questions, please contact us directly at 203-377-2252 or visit your local branch.
- When reviewing the balance in your account, make sure you are accessing the available balance before determining the amount you can spend. The available balance includes any pending transactions you may have on your account so you can spend with peace of mind you have enough funds.
- Deposit holds may be placed on items deposited into your account. For additional details access our Funds Availability Disclosure
- A checking account is for everyday spending, while a savings account may be used to build funds for a goal you may have in mind.
- An overdraft occurs when you do not have enough available funds in your checking account to cover a transaction and the Credit Union pays it anyway. Sikorsky Credit Union offers protection to your account with overdraft protection services. Click here to learn more about our Overdraft Privilege Services
- We offer various options for setting up automatic payments for your Sikorsky Credit Union Loan.
- To make payments from your Sikorsky Credit Union account, log in to Online or Mobile Banking and choose 'Schedule Transfer.' This option lets you transfer funds directly from your Sikorsky Credit Union account to your loan.
- To make a payment from another financial institution, Log into Online or mobile banking, go to "More", then select "Pay my loan" under Lending Central to set up automatic payments from an external account.
- ACH payments from third parties may be returned if there are insufficient funds or mismatched information. If you’re waiting for a deposit or withdrawal to appear, contact our team to check its status.
- You can easily transfer funds between accounts using online or mobile banking. Alternatively, our team can assist you via live chat or phone, though a fee may apply.
- A wire transfer electronically sends money between banks or credit unions. Visit your branch with wire instructions and recipient bank details.
- Our loans may include a grace period before late fees are applied, but making your payment by the due date is essential to avoid charges. Automatic payments ensure your monthly payments are always on time.
- Bill Pay allows you to schedule and send payments to companies through online or mobile banking. Funds are debited from your account and sent to your payee on your chosen date.
- Click here and enter your information to get started! Be sure you enter all the key details you used when you opened our account with us.
- To reset your password, click "Forgot Password," enter your phone number and username, and follow the instructions in the message with your temporary password.
- We offer alerts and notifications by text or email. Log in to your online account and visit “My Settings” to customize your alerts.
- Update your email or phone number in Online or Mobile banking. For address changes, contact us by chat or phone.
The Google Play Store has implemented a requirement for Sikorsky Credit Union to provide our customers with the ability to request removal of their app accounts and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.
If you would like to request removal of your app accounts and related data, simply send an email request to [email protected].
Please type “Remove App Account” in the subject line of your email and provide us with a good phone number to reach you at. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.
Upon execution of this request, Sikorsky Credit Union will delete all associated data held in our digital and internet banking system. This data will no longer be accessible or available to any party. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.
If you should have any questions, please give us a call at any of our locations and we will be happy to assist you.
Please contact our Member Solutions Department during business hours at 203-377-2252.
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