Insights & Information

Account Safety: We Ask To Protect - Not To Pry

  • By Sikorsky Credit Union
  • August 12, 2025
At Sikorsky Credit Union, your security is always our top priority. While conducting transactions, you might notice our staff occasionally asking a few extra questions. We understand this can sometimes feel unnecessary or even inconvenient, but there’s a very important reason behind it.
Lately, we’ve seen a rise in sophisticated scams targeting members just like you. Fraudsters are becoming increasingly clever, often persuading individuals to provide false information to their credit union or bank to avoid raising suspicion. This tactic allows scammers to access accounts and steal money, sometimes without the account owner realizing it.

To protect you, we sometimes ask specific questions designed to spot warning signs and help ensure you don’t become a victim. Here are a few reasons why we might ask these questions:
  • To confirm the legitimacy of your transaction – we want to ensure the payment or withdrawal you’re making is for a genuine purpose.
  • To detect a potential scam that might involve you without your knowledge – you may not realize you’ve been targeted.
  • To protect you from sending funds to fraudulent or fake accounts – once money leaves your account, it can be extremely difficult to recover.
  • To spot unusual account activity that could indicate fraud – sudden changes in your banking patterns can be an early warning sign.

We see fraud prevention as a partnership. Here’s how you can help us protect your account:
  • Be honest and open – the more information we have, the better we can help you.
  • Pause before sending money to someone you don’t know well – if something feels off, it probably is.
  • Verify unexpected requests for money or personal information – contact the person or company directly using a trusted number.
  • Stay informed – we share alerts and resources to help you recognize new threats.

So, if our staff asks you a few extra questions, know it’s for a good reason. These quick conversations have helped protect many of our members from serious fraud losses. Honest answers to these questions play an important role in keeping your account safe. Together, we can stay one step ahead of the scammers.

If you suspect you’ve been targeted by fraud, reach out to us via live chat or contact us directly at (203) 377-2252. We are here to help!