ATM Security Tips

Your safety and security is important to us. That’s why we are providing the following personal safety tips when using an ATM.


Security at Walk-Up ATMs

  • Always observe your surroundings before conducting an ATM transaction.

  • If an ATM is obstructed from view or poorly lit, go to another ATM.

  • When possible, take a companion along when using an ATM, especially at night.

  • When using an enclosed ATM that requires your card to open the door, avoid letting strangers follow you inside.

  • Minimize time spent at the ATM by having your card ready to use.

  • Stand between the ATM and anyone waiting to use the terminal so that others cannot see your PIN or transaction amount.

  • Do not leave your car unlocked or engine running when you get out to use an ATM.

  • Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.

  • Leave the terminal as soon as your transaction is completed.

  • Cancel your transaction immediately if you see anyone or anything suspicious.

  • If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lit area and call the police.

Security at Drive-Up ATMs

  • Keep your engine running, doors locked and windows up while waiting at a drive-up ATM.

  • If an ATM is obstructed from view or poorly lit, go to another ATM.

  • Before rolling down the window to use the ATM, observe the entire area around the ATM.

  • When possible, leave enough room to maneuver between your car and the one ahead of you in the drive-up line.

  • Minimize time spent at the ATM by having your card out ready to use.

  • Leave the terminal as soon as your transaction is completed.

  • Cancel your transaction immediately if you see anyone or anything suspicious.

  • If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lit area and call the police.

Additional tips for securing your ATM/Debit card, PIN, and receipts:

  • Treat your Card like cash.

  • Take your ATM receipt with you. Don’t leave it at or near the ATM.

  • Do not give out any information about your ATM card over the telephone.

  • Check your receipts against your monthly statement to guard against ATM fraud.

  • Report a lost or stolen ATM card immediately. Click here for more information.

  • Don’t leave your card in your car’s glove compartment.

  • Don’t lend your cards—credit, debit, or ATM—to anyone. You are responsible for their use. Don’t let your cards be used by others, even family and friends.

  • Choose a PIN that is easy for you to remember but difficult for others to guess. Don’t use any num¬bers or words that appear in your wallet, for example, your name, telephone number, date of birth, or any simple combination of these.

  • Keep your cards away from magnets; these can erase the information stored on your card.