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Telephone Scam Targets Area Residents

Sikorsky Credit Union provides helpful information to protect members.

Sikorsky Credit Union has been made aware of a vishing (voice phishing) scam currently affecting consumers in our area. Phone calls are being made using a random dialer. The automated calls inform consumers that a hold has been placed on their Sikorsky Credit Union debit or credit card, and they will need to input their card information in order to have it reactivated.

Sikorsky Credit Union advises consumers if you receive an automated phone call claiming that your card has been deactivated IT IS A SCAM. Do Not Enter your card information. This call is not from Sikorsky Credit Union.

The fraudsters do not know if the household they are calling is a member of Sikorsky Credit Union; they are counting on the volume of calls being placed to produce the desired results. The odds are they will contact some members of Sikorsky Credit Union. Information at Sikorsky Credit Union has not been compromised and this is not a data theft.

Phishing occurs when criminals target consumers by using the logo or name of well-known and legitimate financial institutions in an effort to steal personal and financial information. These calls have absolutely no connection to Sikorsky Credit Union, and are a criminal attempt to mislead consumers into providing personal information to an unknown source.

Sikorsky Credit Union never uses automated systems to contact members. “The Credit Union will never ask for a card number, expiration date or PIN,” said Vincent Ciambriello, the Credit Union’s president and CEO. “We would like to take this opportunity to remind our members that we will never contact them by phone or email to request personal information such as your Social Security Number, account number, or debit card number.

Sikorsky Credit Union recommends the following steps for consumers to protect themselves from financial scams and identity theft:

  1. NEVER give out personal information if you have NOT initiated the transaction or call.
  2. No legitimate financial institution will ever email or call to verify personal and/or account information, because if they do business with you they already possess it.
  3. Always verify email, website addresses and phone numbers with a legitimate source such as your account statement. Do not rely on information contained in an email or a phone message.
  4. Be highly suspicious when you receive messages directing you to call and provide credit card or bank account numbers. Contact your financial institution or credit card company directly to verify the validity of the message.
  5. If a credit/debit card company actually calls to notify you of suspicious charges, they will not ask for your personal information. Instead they will verify that they have reached the cardholder and ask for the person by name. Then they may ask the cardholder to verify the last 4-digits of their Social Security Number (Note: They will NOT ask for the entire Social Security Number, Account Number, Expiration, or PIN). They will then verify if you made that particular charge or not. If anything sounds suspicious, hang up and call your financial institution directly.
If you identify any suspicious transactions, please contact Member Services immediately at 203-377-2252 or 888-753-5553. After hours, contact our fraud hotlines: VISA Credit Cards: 800-991-4961, VISA Debit Cards: 800-754-4128.

As a reminder, cardholders will be reimbursed if fraudulent transactions are reported in a timely manner. Please refer to our Electronic Fund Transfer Agreement.