Careers

What Sikorsky Credit Union Provides

  • Exceptional Benefits including medical, vision, dental and prescription plans
  • Accident or illness salary continuance insurance
  • Life and Accidental Death and Dismemberment insurance
  • Vacation, sick and holiday pay
  • 401 (k) Plan

Current Job Openings


POSITION: Teller - Plant
LOCATION: Stratford
DEPARTMENT: Retail Delivery – Plant
REPORTS TO: Lead Teller
STATUS: Full-time

The Teller provides excellent member service by accurately processing a broad variety of transactions while building and maintaining positive relationships with members. This person also educates and recommends products and services that may be beneficial to our members. The Teller works under the direction of the Lead Teller while exercising limited independent judgment and decision making and requires moderate supervision.

Responsibilities include, but are not limited to:

  • Accurately processes a broad variety of transactions while providing excellent member service in a timely manner.
  • Assesses member needs and provides appropriate solutions.
  • Cross sells Credit Union products and services that fit member needs.
  • Serves as back up to other tellers in different branch locations when necessary.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  • Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  • Performs additional duties as required.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Some college coursework preferred.
  • Minimum 1 year of experience working for a financial institution.
  • Knowledgeable of banking products and services. Ability to learn about Credit Union products and services.
  • Excellent communication and interpersonal skills with a keen attention to detail. Must be able to multitask and have strong mathematical skills.
  • Ability to travel up to 50%.
  • Computer experience. Familiarity with Lotus Notes a plus.

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POSITION: IT Applications Specialist
LOCATION: Stratford
DEPARTMENT: IT
REPORTS TO: IT Infrastructure Manager
STATUS: Full-time

Sikorsky Credit Union is seeking an IT Applications Specialist to join our IT team at our Stratford, CT headquarters. The IT Applications Specialist provides technical support for PCs, printers, desktop applications, databases, and email functionality client and server side. This person also deploys and maintains hardware, software and telecommunications systems of basic to medium complexity and assists in supporting systems of medium to high complexity.

Responsibilities include, but are not limited to:

  • Provides timely and accurate hardware and software support for internal and external customers. Documents and updates IT Help Desk requests in the IT Help Desk database in a timely and professional manner. Understands the business requirements of the staff and works with them to fully leverage IT solutions. Works with the BCP Officer to create, test and document BCP/DR procedures.
  • Provides ongoing support of internal Domino databases to ensure functionality, identify and implement improvements, and maintain regulatory compliance. Works with department managers to determine if user requirements call for the development of a new database, creates SDLC project plan for proposed database and develops the database from the ground up.
  • Maintains and supports the Domino servers to ensure a reliable email environment. Creates and maintains documentation and internal procedures for the Domino environment. Maintains system patch levels and performs upgrades as needed both server and client side.
  • Keeps track of hardware asset inventory and data tape inventory to maintain the accuracy of the asset database and quickly identify the current location of hardware and data tapes. Performs regular audits of equipment and data tape locations as compared to the asset database, as well as runs inventory reports
  • Develops and maintains technical expertise for the hardware and software within the area of responsibility. Installs, configures, tests and maintains these systems. Work with CISO and IT Manager to establish and maintain hardware and software security standards of these systems.
  • Maintains system patch levels for IT hardware and software applications as assigned, including creating/documenting procedures, testing/applying patches, and maintaining a patch log to ensure system security.
  • Assists other IT staff members in identifying and creating project plan tasks for projects which affect IT systems within area of responsibility. Works with IT Manager to develop and maintain a three-year plan for hardware and software based on usage, new features, new technologies and business goals.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  • Performs additional duties as required.

Qualified candidates should possess the following:

  • High school diploma or equivalent with some college coursework. Bachelor’s degree strongly preferred. Will consider experience in lieu of degree.
  • 3 to 5 years of relevant experience in Information Technology
  • Experience in software development including Java, XML, and CSS. Experience with IBM Domino Designer and LotusScript preferred. Experience in PC hardware and printer configuration, troubleshooting and repair. Requires knowledge of PC hardware and software. Experience with server maintenance, including email support.
  • Knowledge of a wide variety of PC hardware, desktop applications, operating systems, and vendor software applications.
  • Strong communication, trouble shooting and problem solving skills. Must be able to effectively prioritize and manage time to meet changing workload and deadlines as well as teach users fundamental concepts of various software applications.
  • Availability for on call and after hours work.
  • Proficiency with Microsoft Windows operating systems and Microsoft desktop applications. Lotus Notes experience a plus.

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POSITION: Mortgage Underwriter
LOCATION: Stratford
DEPARTMENT: Mortgage
REPORTS TO: Mortgage Operations Manager
STATUS: Full-time

Sikorsky Credit Union is seeking a Mortgage Underwriter to join our Mortgage Lending team. This individual will be responsible for underwriting real estate loans in accordance with secondary market investor guidelines and internal portfolio guidelines.

Responsibilities include, but are not limited to:

  1. Underwrites residential first mortgages loans in accordance with secondary market investor guidelines and internal portfolio guidelines.
  2. Submits files through DU or LP and interprets findings. Requests, receives and reviews all loan documentation. Reviews and signs off on real estate appraisal and title work and submits file to investor/contract underwriter/mortgage insurance company for final approval.
  3. Works with Home Loan Consultant and Mortgage Operations Staff to clear all outstanding loan conditions.
  4. Communicates loan status with members, branch staff, Credit Union loan fulfillment team and vendors. Updates LOS system.
  5. Prepares and submits credit policy waiver requests to Mortgage Operations Manager (for consideration).
  6. Resolves underwriting-related post-closing issues on assigned files.
  7. Collaborates with management to effectively manage risk.
  8. Takes additional underwriting courses as assigned by the Operations Manager.
  9. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  10. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  11. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations/state and federal laws.
  12. Performs additional duties as required.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Bachelor’s degree strongly preferred. Will consider experience in lieu of degree.
  • 3 to 5 years of relevant experience in mortgage underwriting or processing.
  • Strong knowledge/understanding of loan pricing / LLPA’s. Ability to review all supplemental loan docs, credit reports, real estate appraisals and title work as well as manage a pipeline. Proficiency with DU and LP.
  • Excellent communication, organizational and analytical skills with a keen attention to detail. Must possess a strong sense of urgency with the ability to effectively manage time, work in a fast paced environment and meet deadlines.
  • Must be able to successfully complete the registration process as a mortgage loan originator (MLO) with the Nationwide Mortgage Licensing System and Registry (NMLS). The ability to annually renew and maintain registration throughout employment.
  • Proficiency in MS Word and Excel and a variety of mortgage lending Loan Origination Systems Lotus Notes and Mortgagebot experience a plus.

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POSITION: Assistant Branch Manager
LOCATION: Stratford – Oronoque Lane
DEPARTMENT: Retail Delivery
REPORTS TO: Branch Manager
STATUS: Full-time

Sikorsky Credit Union is seeking an Assistant Branch Manager to join our Retail Delivery team. The Assistant Branch Manager supports the Branch Manager and supervises a team of sales and service professionals in one branch office. This person strives to achieve branch production and operations quality goals while delivering exceptional member service levels.

Responsibilities include, but are not limited to:

  1. Supervises branch staff on a daily basis to ensure team adheres to all internal branch operations policies and procedures. Assists branch manager in training and coaching staff.
  2. Generates new membership accounts, servicing existing members and originates certain home loans and consumer loan applications (home equity, auto, personal, credit card, etc.). Cross-sells other Sikorsky Credit Union's products and services.
  3. Actively participates in various Credit Union promotions and community events.
  4. Acts as manager in the absence of Branch Manager.
  5. Serves as back up to other staff in different branch locations when necessary.
  6. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  7. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility.
  8. Performs additional duties as required.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Bachelor’s degree strongly preferred. Will consider experience in lieu of degree.
  • 3 to 5 years of relevant experience in retail banking or in a Credit Union. Must have a minimum of 3 years of management and sales experience.
  • Knowledge of federal and state banking laws, regulations and compliance as well as extensive knowledge of banking and lending products and services.
  • Excellent sales, problem solving and communication skills with the ability to prioritize and multitask. Strong analytical and organizational skills.
  • Ability to successfully complete the registration process as a mortgage loan originator (MLO) with the Nationwide Mortgage Licensing System and Registry (NMLS). Notary public designation required within 120 days of employment.
  • Must be available to work evenings and on weekends, as well as alarm calls and ATM servicing. Ability to travel up to 50%.
  • Proficiency in Microsoft Office, specifically Word and Excel. Familiarity with banking and lending software. Lotus Notes experience a plus.

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POSITION: Loan Processor – Post Closing
LOCATION: Stratford
DEPARTMENT: Mortgage
REPORTS TO: Mortgage Operations Manager
STATUS: Full-time

Sikorsky Credit Union is seeking a Loan Processor – Post Closing to join our Mortgage Lending team. This individual will ensure timely and accurate maintenance of accounts and expedites the loan process from application through loan closing and funding.

Responsibilities include, but are not limited to:

  1. Disburses/funds real estate loans (1st mortgages and home equity loan/line of credit). Sets up real estate loans in Branch Suite and accurately keys in required loan data.
  2. Cuts checks to creditors and mails payoffs via overnight mail.
  3. Orders deeds for recording, reviews outstanding deeds report on a weekly basis. Tracks missing deeds and follows up as needed.
  4. Maintains filing cabinet to ensure accuracy and timely record retention.
  5. Mails loan files or specific loan documents to various investors or other vendors when necessary.
  6. Assists mortgage operations staff. Manages loan pipeline including scanning documents and maintaining notes for all real estate loans, maintains and monitors various email accounts and transfer loan documents to correct loan file through Imaging system.
  7. Reviews loan files for accuracy and completeness and conducts department quality control review.
  8. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  9. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  10. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  11. Performs additional duties as required.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Associate’s degree or relevant business coursework strongly preferred.
  • 1 to 3 years of relevant experience. Ability to quickly learn the Credit Union’s products, policies and procedures as well as compliance regulations.
  • Excellent communication and organizational skills with the ability to work in a fast paced environment. Must have strong attention to detail and be able to effectively prioritize and multi-task.
  • Knowledge of lending system software as well as Microsoft Word and Excel. Must have experience with Internet research. Familiarity with Lotus Notes a plus.

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POSITION: Secondary Marketing Specialist
LOCATION: Stratford
DEPARTMENT: Mortgage Lending
REPORTS TO: VP Retail Delivery & Mortgage Lending
STATUS: Full-time

Sikorsky Credit Union is seeking a Secondary Marketing Specialist to join our Mortgage Lending team. This individual’s primary responsibility will be processing new home loan rate locks (internally and externally), rate change and extension requests, while adhering to and enforcing credit union pricing policies. Additionally, this individual will upload daily loan pricing into loan origination system and maintain loan product guidelines.

Responsibilities include, but are not limited to:

  1. Process lock requests in internal loan origination system and various 3rd party vendor systems. Additionally, process all change requests, reprice requests, and extension requests.
  2. Provide support to Home Loan Consultants and Retail Branch staff for pricing inquiries, post lock questions/inquiries.
  3. Generate daily rate file and upload loan rates to loan origination system.
  4. Work closely with VP of Retail Delivery to implement system changes, testing and process flow enhancements.
  5. Assist with loan sales to 3rd party investors (i.e. clearing post-closing issues, file transfer to investors, etc.).
  6. Prepare and distribute daily production reports.
  7. Provide support to Home Loan Consultants and Retail Branch staff for pricing inquiries, post lock questions/inquiries.
  8. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  9. Other duties may be assigned as needed.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Bachelor’s degree preferred.
  • 1-2 years experience in mortgage lending, loan operations, or secondary marketing preferred.
  • An understanding of mortgage rate sheets, price adjustments and familiarity with Fannie Mae/FHLB secondary marketing guidelines. Ability to quickly learn the Credit Union’s portfolio loan products.
  • Excellent verbal and written communication skills.
  • Excellent customer serviced skills and high sense of urgency.
  • Must be able to successfully complete registration process with the Nationwide Mortgage Licensing System and Registry and to also annually renew and maintain registration throughout employment.
  • Outstanding communication skills (written and verbal) with the ability to prioritize tasks to meet deadlines. Must be self-motivated with high sense of urgency.
  • Proficiency in Microsoft Word and Excel and knowledge of mortgage LOS systems. Familiarity with Lotus Notes a plus.

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POSITION: Teller
LOCATION: Danbury
DEPARTMENT: Retail Delivery
REPORTS TO: Branch Manager
STATUS: Part-time

Sikorsky Credit Union is seeking a Part-time Teller to join our Retail Delivery team in Danbury. You will be responsible for processing routine transactions as well as identifying member needs and cross selling the credit unions financial products and services.

Job Description:

  • Accurately processes a broad variety of transactions while providing excellent member service in a timely manner.
  • Assesses member needs and provides appropriate solutions.
  • Cross sells Credit Union products and services that fit member needs.
  • Serves as back up to other tellers in different branch locations when necessary.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  • Performs additional duties as required.

Candidate Qualifications:

  • High school diploma or equivalent. Some college coursework preferred.
  • Minimum 1 year of experience working for a financial institution.
  • Knowledgeable of banking products and services. Ability to learn about Credit Union products and services.
  • Excellent communication and interpersonal skills with a keen attention to detail. Must be able to multitask and have strong mathematical skills.
  • Ability to travel up to 50%.
  • Computer experience. Familiarity with Lotus Notes a plus.

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POSITION: Home Loan Consultant
LOCATION: Danbury
DEPARTMENT: Mortgage Lending
REPORTS TO: VP Mortgage Lending
STATUS: Full-time
COMPENSATION: Base Salary plus Commission

Sikorsky Credit Union is seeking a Home Loan Consultant who will be responsible for originating mortgages and home equity loans in accordance with all credit union policies and procedures. This person regularly meets with members in person or over the phone to discuss payment and equity objectives and select a home loan consistent with their long and short term financial goals. The Home Loan Consultant works under the direction of the VP, Retail Delivery and Mortgage Lending exercising limited independent judgement and decision making and requires moderate supervision.

RESPONSIBILITIES INCLUDE:

  • Achieves Credit Union loan volume goals. Actively seeks mortgage and home equity applications from borrowers/members in need of real estate secured loans.
  • Services Credit Union branches in assigned territory to follow up on referrals and assist in training staff members with lending needs whenever necessary.=
  • Actively calls on Real Estate Agents, Attorneys, and Financial Professionals in assigned territory to solicit referral business.
  • Participates in SFCU networking functions, Homebuyer Seminars and other functions to increase awareness of SFCU mortgage and home equity lending programs.
  • Interviews mortgage loan applicants to explain mortgage products and obtain all key financial and loan related information. Completes loan application and submits loan file to mortgage fulfillment team.
  • Performs loan pre-approvals to analyze member's credit profile and determine eligible loan programs. Counsels members to help determine the loan program that best suits their financial needs. Cross-sells other credit union products and services when appropriate.
  • Communicates credit terms (interest rate, loan terms/repayment method, disclosures, costs, etc.) and all loan status to member from application through closing. Ensures that all terms re within credit union policy and in compliance with RESPA, ECOA, and TILA.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.

CANDIDATE REQUIREMENTS:

  • High school diploma or equivalent. Bachelor's degree preferred.
  • A minimum of 2 years' experience originating residential mortgage loans.
  • Familiarity with Fannie Mae and FHLB secondary marketing guidelines. Ability to quickly learn the Credit Union's portfolio loan products. Must understand residential loan pricing.
  • Must be able to successfully complete registration process with the Nationwide Mortgage Licensing System and Registry and to also annually renew and maintain registration throughout employment.
  • Valid driver's license with a clean record with reliable transportation. Ability to travel up to 50%.
  • Outstanding communication skills with the ability to prioritize tasks to meet deadlines. Must be self-motivated and goal driven.
  • Proficiency in Microsoft Office and knowledge of mortgage LOS systems. Familiarity with Lotus Notes a plus.

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POSITION: Call Center Representative
LOCATION: Stratford
DEPARTMENT: Call Center
REPORTS TO: Member Service Manager
STATUS: Part-time

Sikorsky Credit Union is seeking a part time Call Center Representative to join our Operations team at our Stratford, CT headquarters. You will be responsible for the timely and accurate servicing of our members inbound calls. Provide superior member service and technical product support of electronic banking services and products. Processing routine transactions as well as identifying member needs and cross selling the credit unions financial products and services.

RESPONSIBILITIES INCLUDE:

  • Provides exceptional and professional telephone standards to ensure member satisfaction.
  • Processes transactions for members. Researches customer inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided.
  • Utilizes in depth knowledge to assist members with Internet banking/bill pay processes, mobile banking and to ensure complex issues related to on line issues are resolved.
  • Cross sells Credit Union products and services to members. Educates members on different options based on the member's specific needs.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union's core values of Service, Teamwork, Integrity and Responsibility.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  • Performs additional duties as required.

CANDIDATE QUALIFICATIONS:

  • High school diploma or equivalent with some college coursework.
  • A minimum of 1 year of customer service experience in a financial institution or bank.
  • Knowledge of state and federal regulatory compliance requirements.
  • Excellent communication, interpersonal, customer service, analytical and organization skills with a keen attention to detail.
  • Familiarity with Microsoft Office. Experience with Lotus Notes a plus.

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POSITION: Teller
LOCATION: Various
REPORTS TO: Branch Manager
STATUS: Full-time/Part-time

Sikorsky Credit Union is seeking full-time and part time Tellers to join our Retail Delivery team. You will be responsible for processing routine transactions as well as identifying member needs and cross selling the credit unions financial products and services.

RESPONSIBILITIES INCLUDE:

  • Interact with members and provide superior member service.
  • Process routine banking transactions.
  • Identify member needs and cross sell the credit unions financial products and services.
  • Establish and retain member relationships with current and prospective new members.
  • Keeps informed and remains focused on the credit unions new marketing strategies.
  • Provide technical product support for electronic banking delivery channels.
  • Responsible for managing and balancing your cash daily, while adhering to established practices, procedures and financial institution regulatory requirements.

CANDIDATE QUALIFICATIONS:

  • High School Diploma or GED.
  • 2+ years' relevant work experience in the financial industry, cash handling or customer service or sales experience.
  • Ability to work independently and in a team environment.
  • Strong communication skills an (outgoing personality is helpful).
  • Proven member service abilities, with the ability to work in a fast paced environment.
  • Knowledge of mobile devices, technology driven delivery channels of banking services and products.
  • Knowledge of basic office equipment such as computers, printers, scanners, fax, and copiers.
  • Strong computer skills, knowledge of Word and Lotus Notes.

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How to Apply

For consideration by Sikorsky Credit Union's Human Resources Department, please complete an Application for Employment and email your resume to Human_Resources@sikorskyfcu.org


Sikorsky Credit Union is an Equal Employment Opportunity employer.

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